Front Desk Operations Associate

3 weeks ago


Tampa, Florida, United States Home2 Suites Tampa Full time
Job Title: Front Desk Operations Associate

We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Operations Associate. As a Night Auditor, you will work overnight hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled.

**Estimated Salary:** $45,000 - $55,000 per year

Company Overview: Home2 Suites Tampa is a leading hospitality company with over 75 hotels across the country. We offer a dynamic and supportive work environment that encourages growth and development.

Responsibilities:
  • Review daily transactions and checklists for completion and accuracy.
  • Ensure all guests are served promptly and courteously.
  • Apply problem-solving skills to resolve guest issues to their satisfaction.
  • Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
  • Communicate effectively between all shifts and departments.

Required Skills and Qualifications:
  • Previous customer service experience with proven ability to thrive working the overnight shift.
  • Strong verbal and written communication skills.
  • Ability to read, write, type, and use basic technology.
  • Availability to work weekends and holidays.


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