Field Service Technician II

3 weeks ago


Wilmington, North Carolina, United States Nordson Full time
Job Summary

Nordson Corporation is seeking a highly skilled Field Engineer to join our team. As a Field Engineer, you will be responsible for servicing new and existing equipment, including installation, maintenance, and providing training in the Powder/Liquid/Container lines of business.

Key Responsibilities
  • Support installation projects of new equipment, ensuring successful sign-off with customers.
  • Supervise skilled tradesmen to construct and install all Nordson-supplied equipment.
  • Communicate and resolve issues to ensure customer satisfaction.
  • Provide exceptional customer service to new and existing customers.
  • Perform system audits of Nordson equipment.
  • Maintain detailed knowledge of Nordson products and policies.
Requirements
  • Associate's degree or two-year technical certificate, or 2-4 years' experience in lieu of degree/certificate.
  • Ability to read Electrical and Pneumatic and dimensional construction drawings.
  • Basic electro-mechanical troubleshooting skills.
  • Experience with PLC's and robotics is beneficial.
Preferred Qualifications
  • Detail-oriented, self-starter with strong communication and organizational skills.
  • Extensive reporting and organizational paperwork required.
  • Proven ability to multi-task and work collaboratively as well as independently in a dynamic environment.
  • Experience in the Finishing industry is preferred.
  • Proficient in Microsoft Office.
Working Conditions and Physical Demands

Field environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Requirements

Estimated 75-90%, depending on candidate location.



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