Fitness Center Representative

4 weeks ago


Niagara Falls, New York, United States Planet Fitness Full time
Job Summary

The Fitness Center Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a strong passion for fitness and health, as well as excellent communication and interpersonal skills.

Key Responsibilities:
  • Provide personalized support to members, addressing their needs and concerns in a timely and professional manner.
  • Manage front desk activities, including answering phone calls, checking members into the system, and facilitating new member sign-ups.
  • Assist with maintaining the cleanliness and organization of the club, ensuring a positive and welcoming environment for members.
  • Collaborate with the management team to resolve member issues and improve overall customer satisfaction.
Requirements:
  • High school diploma or equivalent required.
  • Customer service experience preferred.
  • Basic computer proficiency and ability to learn new software.
  • Strong communication and interpersonal skills, with a focus on delivering exceptional customer experiences.
  • Ability to work a variety of shifts, including evenings and weekends.
What We Offer:

As a Fitness Center Representative at Planet Fitness, you will have the opportunity to make a positive impact on the lives of our members. We offer a supportive and dynamic work environment, with opportunities for growth and development. If you are passionate about fitness and customer service, we encourage you to apply for this exciting opportunity.



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