Fitness Center Representative
4 weeks ago
The Fitness Center Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a strong passion for fitness and health, as well as excellent communication and interpersonal skills.
Key Responsibilities:- Provide personalized support to members, addressing their needs and concerns in a timely and professional manner.
- Manage front desk activities, including answering phone calls, checking members into the system, and facilitating new member sign-ups.
- Assist with maintaining the cleanliness and organization of the club, ensuring a positive and welcoming environment for members.
- Collaborate with the management team to resolve member issues and improve overall customer satisfaction.
- High school diploma or equivalent required.
- Customer service experience preferred.
- Basic computer proficiency and ability to learn new software.
- Strong communication and interpersonal skills, with a focus on delivering exceptional customer experiences.
- Ability to work a variety of shifts, including evenings and weekends.
As a Fitness Center Representative at Planet Fitness, you will have the opportunity to make a positive impact on the lives of our members. We offer a supportive and dynamic work environment, with opportunities for growth and development. If you are passionate about fitness and customer service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Customer Service Representative
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