Customer Service Representative

4 weeks ago


Niagara Falls, New York, United States Planet Fitness Full time

bJobSummary/bbrbrTheMemberServicesRepresentativewillberesponsiblefordeliveringexceptionalcustomerexperiencestoPlanetFitnessmembers,prospectivemembers,andguests.Thisrolerequiresastrongpassionforfitnessandhealth,aswellasexcellentcommunicationandproblem-solvingskills.brbrbKeyResponsibilities/bulliGreetmembers,prospectivemembers,andguests,providingasuperiorlevelofcustomerservice./liliHandleallfrontdeskactivities,includingansweringphones,checkingmembersintothesystem,andfacilitatingupdatestomemberaccounts./liliRespondtomemberquestionsandconcernsinatimelyandprofessionalmanner./liliAssistinmaintainingtheneatnessandcleanlinessoftheclub./li/ulbrbRequirements/bulliCustomerservicebackgroundpreferred./liliBasiccomputerproficiency./liliApassionforfitnessandhealth./liliUpbeatandpositiveattitude./liliPunctualityandreliabilityareamust./li/ulbrbAboutPlanetFitness/bbrPlanetFitnessisaleadingfitnesscenterchainthatoffersanaffordable,high-qualityfitnessexperience.We'recommittedtocreatingaJudgementFreeZonewherememberscanfeelinspiredandmotivatedtoreachtheirfitnessgoals.Ifyou'repassionateaboutfitnessandcustomerservice,we'dlovetohearfromyou



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