Transportation Coordinator

2 days ago


Winona Mississippi, United States AMR Full time
Job Summary

We are seeking a skilled Dispatcher to join our team at AMR. As a Dispatcher, you will play a critical role in responding to emergency and non-emergency calls for ambulance and transportation services.

Key Responsibilities
  • Monitor and respond to calls and emails using our communication and information management system to deliver excellent customer support.
  • Schedule, assign, review, and route transportation requests using appropriate methods.
  • Clearly document communications following protocols and processes, and properly identify and escalate issues as necessary.
  • Effectively communicate trip data, including confirmations, routing time, issues, and performance.
  • Work collaboratively and professionally with allied health and public safety personnel, as well as fellow coworkers.
Requirements
  • High school diploma or equivalent (GED)
  • Some work experience, preferably in dispatch or routing calls in customer service
About AMR

AMR is part of Global Medical Response (GMR), a family of solutions that deliver compassionate, quality medical care. Our teams provide emergency and patient relocation services, and we are committed to providing a supportive and inclusive work environment.

We offer comprehensive benefit options and are an Equal Opportunity Employer, supporting veterans and individuals with disabilities.



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