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Customer Service Leader

2 months ago

Hampden, Maine, United States Hannaford Supermarkets Full time
A career opportunity at Hannaford Supermarkets awaits. As a PT Customer Service Leader, you will be part of a dynamic team that drives customer satisfaction and loyalty. Our company, Ahold Delhaize USA, is a leading grocery retail group on the East Coast, operating over 2,000 stores and distribution centers across 20 states. We are committed to diversity and inclusion, providing an equal opportunity workplace where employees are treated with fairness, respect, and dignity. Your role will involve leading customer service initiatives, collaborating with cross-functional teams, and driving business results. If you are passionate about delivering exceptional customer experiences, we encourage you to apply. Key responsibilities include:

• Developing and implementing customer service strategies to drive loyalty and retention
• Collaborating with store teams to ensure seamless customer interactions
• Analyzing customer feedback and metrics to inform business decisions
• Identifying opportunities for process improvements and implementing changes

As a PT Customer Service Leader, you will have the opportunity to make a meaningful impact on our customers' experiences and contribute to the success of our company. If you are a motivated and customer-focused individual, we invite you to join our team and embark on a rewarding career journey.