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Front Desk Associate
1 month ago
Key Responsibilities:
- Provide exceptional customer service, ensuring a welcoming and professional atmosphere for guests
- Manage phone calls, schedule appointments, and maintain accurate records
- Maintain a clean and organized workspace, adhering to salon standards
- Upsell guest services and product sales, promoting a positive and consultative approach
- Prepare refreshments and create a hospitable environment for guests
Requirements:
- Proven experience as a skilled Receptionist, with a strong track record of customer satisfaction
- Proficiency in spreadsheets and word processing documents, with a focus on accuracy and attention to detail
- Excellent communication and interpersonal skills, with a courteous phone manner
- Strong time-management and organizational skills, with the ability to prioritize tasks and meet deadlines
We are excited to hear from qualified candidates who share our passion for delivering exceptional customer service and contributing to the success of our salon team.