Client Service Specialist

3 days ago


Fayetteville, North Carolina, United States Vets Pets Full time
About Vets Pets
We work with over 100 general practice veterinary hospitals in our region, providing emergency care clinicians 24 hours a day. Our team is committed to delivering exceptional service to our clients and their pets.

Job Description
The Client Service Specialist will be responsible for interacting with clients in a friendly, efficient manner, receiving and managing incoming calls, reviewing estimates and consent forms, receiving deposits and payments, communicating with referring veterinarians, admitting clients, and checking patients into the hospital according to priority. This role also involves scheduling patient files, balancing the cash drawer, ensuring safe and effective medical processes, providing medical information to clients, and performing janitorial duties in the lobby and other areas.

Salary and Benefits
The annual salary for this position is estimated at $50,000 - $60,000, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision coverage.

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