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Virtual Client Services Representative

2 months ago


Troy, Michigan, United States Qonten Full time

Remote Customer Support Specialist

We are seeking a dedicated Customer Support Specialist to join our team at Qonten. In this role, you will be responsible for assisting with various administrative tasks while ensuring exceptional service to our clients.

Key Responsibilities:

  • Manage day-to-day customer inquiries and provide professional support.
  • Handle email communications and assist customers with their questions, orders, and returns.
  • Coordinate with junior customer service representatives to ensure customer satisfaction.
  • Troubleshoot and resolve issues related to orders.

Qualifications:

  • Ability to multi-task and thrive in a fast-paced environment.
  • Strong self-motivation and focus on delivering results.
  • Prior experience in customer service is preferred, but not mandatory.

This position is ideal for individuals looking to work remotely and gain valuable experience in customer service. Join us at Qonten and be part of a dynamic team dedicated to providing top-notch service.