Administrative Support Specialist
4 weeks ago
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at MSCCN. This role will play a pivotal part in our operations by providing exceptional administrative assistance, customer service, and data entry across various platforms.
Key Responsibilities:
- Provide administrative support to the team by organizing files, scheduling appointments, and handling shipping functions.
- Deliver exceptional customer service by addressing and resolving customer inquiries in a timely and detail-oriented manner.
- Carry out data entry tasks with a high level of accuracy and efficiency.
- Process customer credit applications and maintain accurate records.
- Utilize Microsoft Excel and Microsoft Word to create, format, and manage documents and spreadsheets.
- Monitor customer accounts and take appropriate actions based on account status.
- Assist in the management of the customer service process, from initial contact through the resolution of issues.
- Use Microsoft Outlook to manage correspondence and schedule appointments.
- Carry out scanning tasks, ensuring that all documents are accurately digitized and stored in an organized manner.
Requirements:
- Minimum of 1 year experience in a similar role.
- Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, and Microsoft Word.
- Experience with data entry tasks.
- Excellent customer service skills.
- Experience in administrative assistance.
- Ability to organize and maintain files.
- Experience with scanning documents.
- Ability to schedule appointments effectively.
- Familiarity with shipping functions.
- Strong verbal and written communication skills.
- High attention to detail.
- Ability to work independently and in a team environment.
- Excellent time-management skills.
- High school diploma or equivalent education level.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. We provide access to top jobs, competitive compensation and benefits, and free online training. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans.
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