Patient Access Coordinator

1 month ago


Temple Terrace, Florida, United States Florida Orthopaedic Institute Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Representative II to join our team at Florida Orthopaedic Institute. As a key member of our Patient Access team, you will be responsible for coordinating scheduling and insurance verification, ensuring seamless patient experiences and efficient operations.

Key Responsibilities:
  • Register new patients in our computer system, obtaining patient demographics and insurance information, and documenting all new and existing insurance benefits.
  • Schedule appointments according to patient need and physician protocols, ensuring accurate and professional scheduling.
  • Verify benefits through electronic eligibility systems to confirm effective dates of insurance coverage, PCP information, and co-pay or co-insurance information.
  • Document all obtainable benefit information at time of scheduling to facilitate financial clearance processes.
  • Update patient information from prior visits as needed.
  • Ensure compliance with all company plans, policies, and procedures.
About You:
  • You must be a high school graduate with 2 or more years of experience in a healthcare environment, preferably with registration/scheduling benefit/authorization background.
  • You must be detail-oriented, with excellent customer service and communication skills.
  • You must be able to multitask and handle high call volumes.
  • You must have a working knowledge of Windows-based computer environments and typing skills.
What We Offer:
  • Full-time opportunities with room for career growth and advancement.
  • Excellent job security and stability, promoting an optimal work-life balance.
  • The opportunity to be part of a dynamic and growing high-level Patient Access team.


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