Access Services Representative
3 months ago
JOB SUMMARY
The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities.
ESSENTIAL FUNCTIONS OF THE ROLE
Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing. Registers patient at multiple locations and work multiple areas within the department. Knows the patient flow processes in each area. Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience. Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as: patient delays, change of schedules Intra-departmentally and Interdepartmentally. Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services. Calculates and collects patient liability dues according to financial clearance policies related to existing and bad debt accounts. Determines patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy. May be accountable for performing cashiering responsibilities according to established policies and procedures; could potentially consume the bulk of the incumbent's responsibilities within the department. Assists patients to nursing units by providing directions, personal escort and medical mobility assistance (ex; wheelchairs), when applicable. Adheres to compliance with regard to order validations, cash policy requirements, government payor requirements and patient safety requirements for appropriate patient identification. Appropriately escalates potential service issues to management when necessary.KEY SUCCESS FACTORS
Requires good listening and communication skills, and professional telephone etiquette. Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations. Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner. Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office.BENEFITS
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
EDUCATION - Diploma/GED Equivalent EXPERIENCE - Less than 1 Year of Experience-
Customer Service Representative
4 weeks ago
Temple, United States Caliber Collision Repair Services Full timeService Center. Temple IH-35 Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal a Customer Service Representative, Customer Service, Representative, Retail, Service
-
Customer Service Representative
3 months ago
Temple, United States Check 'n Go Full timeCustomer Service Representative 6759 page is loaded **Customer Service Representative 6759** **Customer Service Representative 6759** locationsTemple, TX time typeFull time posted onPosted 3 Days Ago job requisition idR0015639 **Job Description:** **Customer Service Representative Check n Go/Allied Cash Advance** **Overview of Role and Key...
-
Customer Service Representative
2 weeks ago
Temple, United States U-Haul Full timeLocation: 3824 S General Bruce Dr, Temple, Texas 76502 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Customer Service Representative
3 months ago
Temple, United States U-Haul Full timeLocation: 215 SW H K Dodgen Loop, Temple, Texas 76502 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
3 weeks ago
Temple, United States U-Haul Full timeLocation: 215 SW H K Dodgen Loop, Temple, Texas 76502 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
4 weeks ago
Temple, United States U-Haul Full timeLocation: 3824 S General Bruce Dr, Temple, Texas 76502 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
1 week ago
Temple, United States Collabera Full timeDescription Home Search Jobs Job Description Customer Service Representative Contract: Temple, Texas, US Salary: $18.00 Per Hour Job Code: 353162 End Date: 2024-09-22 Days Left: 27 days, 3 hours left Apply Job Description: •Competency checklists completed for both skill sets required at CR1 level: •This includes answering phones for public and...
-
Customer Service Representative
4 weeks ago
Temple, United States Caliber Collision Full timeService Center Temple IH-35 Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests...
-
Customer Service Representative
4 weeks ago
Temple, United States Caliber Collision Centers Full timeService Center Temple IH-35 Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when...
-
Customer Service Insurance Representative
2 days ago
Temple, United States Advantage Auto Tags and Insurance Full time $30,000 - $35,000Job DescriptionJob DescriptionJob Description:The Customer Service Representative at Advantage Auto Tags and Insurance is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow...
-
Temple, United States Advantage Auto Tags and Insurance Full time $30,000 - $35,000Job DescriptionJob DescriptionJob Description:The Customer Service Representative at Advantage Auto Tags and Insurance is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow...
-
Customer Service Representative
2 months ago
Temple, United States UFP Industries Full timeAt UFP, our sales positions are the foundation of our business. In these roles, you'll gain a comprehensive understanding of the industry as you pursue a lucrative and rewarding career in sales. We foster a work hard, play hard culture, and believe our customer relationships are the key to our success. If you're passionate about working with customers, have...
-
Club Pilates
2 months ago
Temple, United States Club Pilates Full timeJob DescriptionJob DescriptionSales Associate COMPANY OVERVIEW:Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the...
-
Club Pilates
3 months ago
Temple, United States Club Pilates Full timeJob DescriptionJob DescriptionSales Associate COMPANY OVERVIEW:Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the...
-
Customer Service Representative
5 days ago
Temple, Texas, United States Arby's Restaurant Full timePosition Overview:As a Front Counter Associate at Arby's, you will play a vital role in ensuring a positive dining experience for our guests. Your responsibilities will include:Key Responsibilities:Support the management team in the daily operations of the restaurant.Process customer orders efficiently and accurately.Prepare made-to-order meals with...
-
Customer Service Representative
3 weeks ago
Temple, United States TEKsystems Full timeDescription: JOB SUMMARY: Competency checklists completed for both skill sets required at CR1 level: This includes answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests. Ability to assist in special projects. Calls range from security, air traffic control, EMS dispatch, medical...
-
Club Pilates
1 month ago
Temple, United States Club Pilates Full timeJob DescriptionJob DescriptionSales Associate: COMPANY OVERVIEW: Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to...
-
Club Pilates
1 month ago
Temple, United States Club Pilates Full timeJob DescriptionJob DescriptionSales Associate: COMPANY OVERVIEW: Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to...
-
Clinical Services Coordinator III
5 days ago
Temple, Texas, United States Texas Department of Aging & Disability Services Full timeJob Overview: The Clinical Services Coordinator III is responsible for delivering advanced consultative services and technical support within the agency. This role involves strategizing, developing, and executing a comprehensive program while offering expert guidance to program personnel, governmental bodies, community organizations, and the public. The...
-
Customer Support Representative
2 weeks ago
Temple Terrace, United States HMG Business Services Full time $38,000 - $43,000Job DescriptionJob DescriptionWe are seeking top talent for one of the most rapidly growing marketing and advertising teams in the nation!Local startups and national brands alike call on us to launch new products and services, acquire new customers, and help with existing customer retention through our innovative marketing and advertising campaigns.We are...