Outbound Sales Team Lead

2 days ago


Mansfield, Massachusetts, United States Hilco Vision Full time
Job Title: Outbound Sales Team Lead

Hilco Vision is a leading global eyewear and eye care company that delivers comprehensive solutions to customers through innovation and operational excellence. With direct subsidiaries in the USA, Canada, UK, Germany, Australia, China, Hong Kong, Belgium, and the Netherlands, the company's product portfolio encompasses Prescription Safety, Lenscare, Eyewear Accessories, Lab & Dispensing, Ocular Surface, Exam Supplies, and Vision Testing.

Job Summary:

We are seeking a skilled Outbound Sales Team Lead to join our digital response agent group. This full-cycle role will lead and organize the overall team, manage assigned territories, and execute outbound calls based on customer interaction with digital touches. The successful candidate will ensure best practices are followed to achieve growth goals in support of Hilco Vision's sales objectives.

Key Responsibilities:
  • Manage and monitor a team to ensure established KPIs are met or exceeded.
  • Analyze sales growth opportunities and identify gaps for improvement.
  • Collaborate with internal departments to create synergies and alignment with corporate marketing messaging.
  • Develop and implement sales scripting to drive customer engagement and sales growth.
  • Build strong relationships with customers to drive retention and revenue growth.
  • Lead customer digital follow-up to ensure sales funnel health.
  • Document all stakeholder interactions and data in CRM to foster customer understanding throughout the organization.
Requirements:
  • Proven experience in sales leadership and team management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and negotiation skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • CRM experience and proficiency in data analysis.
What We Offer:

Hilco Vision offers a dynamic and challenging work environment, competitive compensation, and opportunities for professional growth and development.



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