Retail Cash Handling Specialist

2 weeks ago


Dover, Delaware, United States Redner's Full time



POSITION TITLE:
Cashier




DEPARTMENT:
Front End




REPORTS TO:
Customer Service Manager / Bookkeeper




FLSA STATUS:
Non-Exempt


JOB SUMMARY:


The Cashier is responsible for operating the cash register and check-stand with efficiency and courtesy, adhering to all front-end procedures and company policies. This role is crucial in ensuring customer satisfaction through prompt and friendly service.



ESSENTIAL JOB FUNCTIONS:

1) Accurately and efficiently scan grocery orders.

2) Identify departments and modifiers that do not scan correctly.

3) Utilize effective scanning and bagging techniques for optimal efficiency, accommodating customer requests.

4) Securely manage the cash drawer before the shift begins and throughout the shift.

5) Accurately handle various payment methods while adhering to company cash control policies.

6) Follow void procedures correctly.

7) Identify produce items accurately and input their corresponding lookup codes.

8) Enforce security measures related to shoplifting and associate purchases.

9) Understand proper store supply procedures.

10) Stay informed about weekly promotions and featured items.

11) Deliver exceptional customer service by greeting and thanking customers appropriately.

12) Comply with all company policies as outlined in the Employee Handbook.

SUPPLEMENTAL JOB FUNCTIONS:

1) Assist with general cleanliness in the front-end area.

2) Help restock shelves or face the store as needed.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1) Must possess dexterity in hands for scanning and keying groceries.

2) Strong communication skills are essential for providing excellent customer service.

3) Proficient mathematical skills are necessary for operating the registers.


4) Ability to lift up to twenty-five (25) pounds up to forty percent (40%) of the time.

5) Must be able to stand for the majority of the scheduled work shift.

6)
Note: Working most Friday and Saturday nights is a requirement for this position.

Disclaimer:

This Position Description outlines the primary functions of the role but is not an exhaustive list of all responsibilities. Flexibility and teamwork are essential in our retail environment. To provide the best service to our customers, associates may be required to perform tasks outside of the major job functions listed above.



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