Member Service Specialist III
1 week ago
At Golden 1, we're seeking a highly skilled and customer-focused Member Service Specialist III to join our team at the Uptown Oakland Branch. As a key member of our branch team, you will be responsible for providing exceptional service to our members, processing financial transactions, and promoting Golden 1's products and services.
Key Responsibilities:- Process and audit financial transactions, including deposits, withdrawals, transfers, and payments, while maintaining accurate records and balancing daily transactions.
- Provide Golden 1 services to members, including cashier's checks, money orders, savings bonds, wire transfers, and debit card issuance.
- Assess member needs and identify opportunities to promote Golden 1's products and services.
- Identify and report fraudulent activity to management and Financial Investigations department.
- Assist in the proper operation of the ATM and Teller Cash Dispenser Units.
- May be required to take the lead for open and closing responsibilities in the absence of MSS IV and above.
- High School or GED required.
- Minimum two plus years of prior experience in a banker role at another financial institution or customer relationship building role preferred.
- Plus one year as a Member Service Specialist II or teller role at Golden 1 or another financial institution preferred.
- Certified Notary Public, if required for specific branch.
- Competitive hourly rate of $24.00.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
We're an equal opportunity employer and welcome applications from diverse candidates. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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