Business Development Associate
4 weeks ago
Job Title: Account Representative
Company: Heart Med
We are seeking a highly motivated and organized Account Representative to join our team. As an Account Representative, you will be responsible for managing assigned client accounts, addressing customer concerns, and expanding your account portfolio through prospecting and relationship-building.
Key Responsibilities:
- Be the primary point of contact for assigned clients
- Regularly follow up with clients to ensure satisfaction via phone calls, emails, and site visits
- Promptly respond to customer questions and complaints to find solutions
- Present new or additional products and services to existing customers
- Oversee the installation process for new clients
- Maintain accurate client records
Requirements and Skills:
- Strong communication and negotiation skills
- Excellent organizational and multitasking ability
- Assertiveness and confidence
- Goal-driven with ability to work under pressure
- Good problem-solving skills
- Willingness to travel
- High School Diploma/GED equivalent
- Clinical/medical background or experience is a plus
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