Customer Service Associate Liaison
3 days ago
At Legrand, we're proud to be a global leader in electrical and digital building infrastructures.
">We've been innovating for over 150 years, and our purpose is clear: to improve lives by transforming the spaces where people live, work, and meet with cutting-edge electrical and digital solutions.
">What We Offer:
We're committed to providing our customers with exceptional service, and that's where you come in As a Customer Service Associate, you'll play a vital role in ensuring our customers receive top-notch support.
">Your Responsibilities:
- Provide timely and effective support to our customers via phone, email, or chat
- Analyze customer feedback and use it to improve our services
- Collaborate with our team to resolve complex customer issues
- Stay up-to-date on product knowledge and industry trends
Requirements:
To succeed in this role, you'll need:
">- A strong understanding of customer service principles and practices
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and familiarity with CRM software
Benefits:
We offer a competitive salary, ranging from $40,000 to $60,000 per year, depending on experience and location. You'll also enjoy:
">- A comprehensive benefits package, including medical, dental, and vision insurance
- Generous paid time off and holidays
- Opportunities for professional growth and development
Location:
This role can be based in various locations worldwide, with opportunities for remote work. Please note that the salary may vary depending on the location.
">Estimated Salary Range: $45,000 - $65,000 per year
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