Warranty and Booking Professional
3 weeks ago
Job Overview: We are seeking an experienced Warranty and Booking Clerk to join our Ocean Cadillac team in Miami, Florida. The successful candidate will be responsible for coordinating with service technicians to ensure timely completion of repairs, handling customer inquiries, and maintaining accurate records of all warranty work and service bookings. If you have a passion for delivering exceptional customer experiences and possess strong organizational and communication skills, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Coordinate with service technicians to ensure timely completion of repairs
- Handle customer inquiries and provide prompt responses
- Maintain accurate records of all warranty work and service bookings
- Communicate with customers regarding the status of their vehicle
- Handle necessary paperwork and documentation for warranty claims
- Maintain a clean and organized service area
Requirements:
- Previous General Motors experience (a strong plus)
- High school diploma or equivalent
- Previous experience in a similar role (preferred)
- Proficiency in using computer software and dealership management systems
- Strong organizational and communication skills
- Attention to detail and ability to handle multiple tasks simultaneously
- Customer-focused attitude and problem-solving abilities
Compensation: We offer a competitive salary ($45,000 - $60,000 per annum), benefits package, opportunities for career growth and professional development, a supportive and dynamic work environment, and employee discounts on vehicle purchases and services.
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