Customer Service Representative

2 weeks ago


Miami, United States Warren Henry Automotive Group Full time

As a valued member of the Warren Henry Automotive Group, we are seeking a highly skilled Customer Service Representative - Repair Operations to join our team. In this role, you will be responsible for ensuring that repairs are completed efficiently and effectively, while also providing exceptional customer service.

About Us

We are a leading automotive group dedicated to delivering outstanding customer experiences. Our team is passionate about providing top-notch service, and we're committed to exceeding our customers' expectations.

Job Description

This position involves working closely with our technicians and warranty administrators to ensure that repair orders are accurate and up-to-date. You will be responsible for reviewing repair orders, determining labor operation codes, and interpreting technician comments. Additionally, you will assist with closing open warranty repair orders and work alongside our warranty administrator to check repair orders against vehicle service history.

  • $45,000 - $55,000 per year, depending on experience

Requirements:

To be successful in this role, you must have a high school diploma or equivalent, as well as excellent communication and organizational skills. Proficiency in Microsoft Office Suite is also required. Bilingual capabilities in English and Spanish are preferred.

Benefits include competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you're a motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity



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