Lift Operations Lead

2 weeks ago


Chadds Ford, Pennsylvania, United States Vail Resorts Full time
Job Summary:

As a key member of our Lift Operations team at Vail Resorts, you will play a critical role in ensuring the safe and efficient operation of our resort lifts. This is a unique opportunity to develop your leadership skills and provide exceptional guest service in a fast-paced, dynamic environment.

Key Responsibilities:
  • Lead daily operations of resort lifts, including scheduling staff and procedures for opening and closing lifts.
  • Assist with hiring, support, and training of operators in daily operations and safety.
  • Monitor and document lift operator performance and behavior to provide meaningful feedback and direction.
  • Maintain up-to-date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests.
  • Collaborate with ski patrol, mountain safety, lift maintenance, and lift electric to resolve any problems that may arise on the mountain.
  • Promote clean and organized workstations.
  • Respond to guest questions, comments, and complaints in a timely and professional manner.
Requirements:
  • High School Diploma or GED Equivalent required.
  • 1-2 years of previous lift or mountain operations experience required.
  • Must be able to communicate fluently in English.
  • Ability to work a flexible schedule, including nights, holidays, and weekends.
Benefits:
  • Competitive pay rate of $23.04.
  • Opportunities for career growth and professional development.
  • Excellent training and support from experienced team members.
  • Collaborative and dynamic work environment.


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