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Luxury Jewelry Sales Specialist

2 months ago


Charlotte, North Carolina, United States Neiman Marcus Full time

About Neiman Marcus Group

Neiman Marcus Group encompasses four prestigious luxury retailers: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. With a legacy spanning over a century, we have consistently redefined the luxury shopping experience, providing an exquisite selection of fashion, accessories, jewelry, beauty products, and home decor.

Position Overview: Sales Associate, Jewelry

As a Sales Associate in our Jewelry department, you will play a pivotal role in delivering an exceptional customer experience. Our organization is on a transformative journey to become the leading luxury customer platform, and you will be integral to this mission.

Key Responsibilities:

  • Enhance the Client Experience: Greet and welcome clients throughout the store, fostering a positive and inviting atmosphere. Engage with clients meaningfully, ensuring every interaction is personal and seamless.
  • Drive Sales through Technology & Wardrobing: Stay informed about merchandise, events, and promotions. Utilize digital tools to recommend products tailored to client preferences, regardless of the shopping channel.
  • Cultivate & Grow Client Relationships: Leverage available tools to expand your clientele. Build and maintain relationships with clients through personalized communication and exceptional service.
  • Champion Operational Excellence: Assist with operational tasks, ensuring the selling floor is well-maintained and compliant with company policies. Collaborate with team members to provide the best client experience.

Qualifications:

  • Experience in retail or luxury sales preferred.
  • Strong communication and interpersonal skills.
  • Ability to adapt to diverse situations and clientele.
  • High School Diploma or equivalent required.
  • Willingness to work a flexible schedule, including evenings and weekends.

At Neiman Marcus Group, we value our associates and are committed to fostering a culture of belonging and empowerment. Join us in creating memorable experiences for our clients while being part of a passionate and dedicated team.