Restaurant Operations Manager

5 days ago


Charlotte, North Carolina, United States Chick-fil-A - Arboretum Full time

Job Description

As a Restaurant Operations Manager at Chick-fil-A - Arboretum, you will be responsible for overseeing the daily operations of our restaurant, ensuring that every guest has a remarkable experience. This role is crucial in maintaining high standards of quality, cleanliness, and customer service.

Key Responsibilities:

  • Participate in day-to-day activities to ensure seamless restaurant operations
  • Execute exceptional customer service through Genuine Hospitality
  • Maintain a clean and safe environment for guests and team members
  • Lead shifts with Fast and Accurate Service
  • Develop and train new hires to achieve 2nd Mile Service goals
  • Assist in closing and opening procedures, including counting drawers
  • Demonstrate excellent communication skills

About the Role:

This full-time or part-time position offers a competitive salary of $40,000-$60,000 per year, depending on location and experience. As a valued member of our High Performance Leadership Team, you will receive coaching, support, and opportunities for growth and development.

Requirements:

  • Prior experience as a shift lead, crew lead, supervisor, or restaurant manager
  • Excellent leadership, communication, and problem-solving skills
  • Able to work in a fast-paced environment and adapt to changing situations

What We Offer:

Along with a competitive salary, you will enjoy a nurturing work environment, ongoing training and development opportunities, and the chance to work with a supportive team. If you are a motivated leader with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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