Service Account Manager
3 weeks ago
Climatic Industries LLC is seeking an exceptional Technical Service Portfolio Manager to lead our service account management team. With a strong background in the HVAC and automation industry, this professional will be responsible for managing a portfolio of technical service agreements, ensuring customer satisfaction, and driving profitable growth.
About Us:
Climatic Industries LLC, a leading provider of building technologies and energy solutions, has been steadily investing in its people, technology, and services for over 40 years. Our commitment to innovation and excellence has earned us a reputation as a trusted business partner for building solutions. As part of the Bosch Building Technologies Integrator Business in North America, we deliver results for thousands of customers every day.
About You:
We are looking for an experienced professional with excellent communication skills, a deep understanding of mechanical equipment operation and control sequences, and experience in project management. The ideal candidate will have a strong track record of planning, organizing, directing, and controlling activities for assigned service clients or service accounts. A degree in a relevant field or equivalent industry experience is preferred.
Responsibilities:
- Coordinate and manage secured service work
- Manage and plan monthly revenue and review monthly with supervisor
- Ensure profitable execution of all service delivery plans and service owner direct installation work
- Effectively manage cash flow, costs, billings, and receivables
Requirements:
- Intermediate experience with Microsoft Office suite, including strong skills in Excel and PowerPoint
- 4+ years of experience in the HVAC or Automation industry
- Excellent written and verbal communication skills
- Ability to communicate technical information to a non-technical audience
Estimated Salary: $85,000 - $105,000 per year.
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