Service Account Manager Position

4 days ago


Staten Island, New York, United States Climatec LLC Full time
Job Description

We are seeking a highly skilled Service Account Manager to join our team at Climatec LLC. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and driving financial performance within a portfolio of Technical Service Agreements.

The successful candidate will be responsible for managing a diverse range of client relationships, ensuring timely and profitable execution of service delivery plans, and consistently meeting or exceeding revenue targets. They will also be expected to effectively communicate financial status to the Service Manager/Service Operations Manager and ensure that the existing TSA customer base is satisfied.

This role requires strong analytical and problem-solving skills, with the ability to prioritize multiple projects simultaneously and work collaboratively as part of a high-performing team. The ideal candidate will have a solid understanding of HVAC operations and experience working in a fast-paced, dynamic environment.

Key Responsibilities:

  • Manage secured service work, ensuring timely and profitable execution of service delivery plans.
  • Coordinate monthly revenue planning and review with supervisor, ensuring profitable execution of all service delivery plans and owner direct installation work.
  • Effectively manage cash flow, costs, billings, and receivables.
  • Maintain profitability goals and positive cash flow within the TSA portfolio.

Requirements:

  • Intermediate experience with Microsoft Office suite, including strong skills in Excel and PowerPoint.
  • 4+ years of experience in the HVAC or Automation industry.
  • Ability to communicate technical information to a non-technical audience.
  • Excellent written and verbal communication skills.
  • A thorough understanding of HVAC operations and control sequences.
  • Experience in project management.
  • Well-organized and excellent time management skills.

Estimated Salary: $65,000 - $85,000 per year.



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