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Patient Scheduling Specialist
2 months ago
The START Center for Cancer Research is a leading global network specializing in phase I oncology clinical trials. With a commitment to enhancing patient care, we are seeking a dedicated Scheduling Coordinator to facilitate seamless operations within our clinical teams.
Key Responsibilities- Manage administrative tasks including scheduling follow-up and treatment appointments, coordinating external referrals, addressing no-shows, and handling patient inquiries.
- Ensure the delivery of high-quality services by adhering to established policies, procedures, and standards.
- Engage with patients and visitors in a compassionate and respectful manner, collaborating with care team members to ensure coordinated patient care.
- Maintain and utilize electronic medical records for accurate patient information management.
- Contribute to ongoing quality improvement initiatives to enhance care efficiency and effectiveness.
- Participate in continuous education and training to uphold skills and knowledge relevant to the role.
- Communicate with insurance providers to secure prior authorizations for patient procedures.
- High School Diploma or equivalent is required.
- Familiarity with medical terminology related to scheduling specific procedures such as imaging and biopsies is essential.
- One year of experience in an outpatient healthcare setting is preferred.
- A background in oncology is advantageous.
- Strong communication skills and a collaborative mindset are necessary.
- Attention to detail is crucial for success in this role.
We value the contributions of our employees and offer a competitive compensation package along with a comprehensive benefits program that includes:
- Health coverage: Medical, dental, and vision insurance.
- Retirement planning: 401(k) plan with employer matching.
- Financial protection: Life and disability insurance.
- Flexible financial options: Health savings and flexible spending accounts.
- Work-life balance: Paid time off, flexible scheduling, and remote work options.
- A supportive environment that fosters professional growth and collaboration.
Founded in 2007, START is dedicated to accelerating the development of innovative cancer treatments. With a network of principal investigators and state-of-the-art research facilities, we are committed to providing patients with access to cutting-edge clinical trials and comprehensive treatment options.
