Automotive Service Coordinator

1 day ago


Simi Valley, California, United States Tire Pro's Full time
Job Description

Tire Pros is seeking a highly skilled Automotive Service Coordinator to join our team in Simi Valley, CA. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their vehicle needs are met with precision and care.

Key Responsibilities:

  • Assess customer vehicle needs and provide recommendations for repair and maintenance services
  • Schedule appointments and coordinate with customers to ensure seamless service experience
  • Communicate effectively with customers, addressing questions and concerns in a professional and courteous manner
  • Work closely with our team of technicians to ensure accurate and efficient service delivery
  • Provide exceptional customer service, ensuring customer satisfaction and loyalty

Requirements:

  • Excellent customer service skills and ability to work in a fast-paced environment
  • Great phone skills and ability to communicate effectively with customers
  • Knowledge of multiple tire brands and automotive repair services
  • Experience in a similar role or industry is a plus

About Us:

Tire Pros is a leading provider of high-quality tire and automotive repair services. We are committed to providing exceptional service and a hassle-free experience for our customers. Our team is dedicated to delivering top-notch service, support, and satisfaction. We value our employees and encourage growth and development.

Benefits:

  • Competitive pay and benefits package
  • Opportunities for growth and development
  • Fun and friendly work environment
  • Excellent training and development programs


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