EVS Operations Manager

3 weeks ago


Dumfries, Virginia, United States Colonial Downs Group LLC Full time
Job Summary

We are seeking a highly skilled and experienced EVS Lead to join our team at Colonial Downs Group LLC. As an EVS Lead, you will be responsible for ensuring the highest standards of cleanliness and service in all casino, administrative offices, and public areas.

Key Responsibilities
  • Assist the EVS Supervisors in maintaining standards of cleanliness and service.
  • Act as the primary point of contact for team members on that shift as needed.
  • Review feedback from daily inspections with EVS Leadership.
  • Manage supplies and cleanliness of Storage locations, including inventory.
  • Prepare supplies for the upcoming shift.
  • Maintain inspecting equipment.
  • Ensure all Team Members are properly trained to their assigned task.
  • Conduct inspections on all gaming and non-gaming EVS areas daily.
  • Respond to guest requests or direct guests to the appropriate person for assistance.
  • Maintain confidentiality of all confidential and proprietary information.
  • Maintain a high level of professional appearance, demeanor, ethics, and image of self and subordinates.
  • Attend all regular departmental meetings and other related meetings.
  • Complete necessary reports in a timely manner to meet deadlines.
Regulatory and Compliance Responsibilities
  • Attend required training sessions offered by the Company.
  • Obtain and retain required licenses.
  • Perform duties in compliance with local laws and regulations.
  • Ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.
  • Have knowledge of the Property's programs to address problem gaming.
  • Report any acts of wrongdoing of which the Team Member may have knowledge.
Requirements
  • Must be at least eighteen (18) years of age.
  • Must have a high school diploma.
  • Must have at least three years of experience in a related field.
  • Must be proficient in the entire Microsoft Office Suite.
Certifications, Licenses, and Registrations

Virginia Racing Commission License

Valid Driver's License with a minimum of three (3) years driving experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 25lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.



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