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Reporting and Analytics Specialist, Financial Operations

2 months ago

WinstonSalem, North Carolina, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled Senior Reporting Analyst to join our Finance Systems team at InsideHigherEd. As a key member of our team, you will be responsible for developing, testing, and maintaining reports and dashboards to optimize reporting, analytics, and business processes in support of our data-driven strategies.

Key Responsibilities

  • Reporting & Dashboard Development: Partner with stakeholders to gather business requirements and develop report specifications. Create or enhance reports and dashboards to ensure timely deployment, security, and sharing.

  • Data Framework and Metadata Development: Collaborate with the Finance Systems team to develop a data framework and maintain a formal description of related metadata, including data definitions, data models, and data flow diagrams.

  • Tool Innovation and Continuous Improvement: Stay up-to-date with industry best practices and emerging trends in reporting and analytics, identifying opportunities for cutting-edge technologies, process improvements, and optimization.

  • Data Security: Develop, maintain, and review application security access for reports to ensure internal controls are maintained systematically and data is protected from unauthorized access.

  • Quality Assurance and Testing: Conduct thorough quality assurance checks on reports to ensure accuracy, consistency, and adherence to established standards. Develop and execute detailed test plans to ensure reports meet original specifications and run efficiently, securely, and correctly.

  • System Upgrade Support: Evaluate system impact as a result of available upgrades, including patches/fixes, and business change requests. Perform testing in collaboration with stakeholders, Information Systems, and third parties for supported application upgrades.

  • System Maintenance Support: Lead the investigation and resolution of reporting issues encountered by users. Log support incidents and coordinate timely problem resolution with user and/or Information Systems staff as needed.

  • Perform other related functions and duties as required.

Requirements

  • Bachelor's degree in a business, accounting, or computer science-related major and at least five years of experience with ERP reporting and related applications or an equivalent combination of education and experience.

  • Experience creating compelling visualizations to communicate data insights effectively.

  • Extensive knowledge of reporting applications, including Workday Report Writer, PowerBI, data access tools (mySQL, Oracle, PL/SQL Developer), data warehousing, data modeling, and ETL techniques. Advanced knowledge of SQL and ability to author complex SQL statements.

  • Exceptional organization skills, a detail orientation, and a proven ability to follow projects and issues through to completion.

  • Must be comfortable in an environment that places high emphasis on collaboration, continuous improvement, teamwork, and excellent customer service.

Preferred Qualifications

  • Experience with other reporting tools such as Cognos.

  • Knowledge of Microsoft Office (including Access and Visio) and Google Workspace.

  • Knowledge of project management methodology and practices.

  • Experience in higher education and related best practices and leading-edge technologies.