Customer Service Representative

2 days ago


Prairie du Chien, Wisconsin, United States Bass Pro Shops Full time
About the Role

We are seeking a Customer Service Representative to join our team at Bass Pro Shops. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and professional work environment, and meeting individual monthly sales goals.

Key Responsibilities
  • Engage all customers: Enter the department in a friendly and timely manner.
  • Maintain current product knowledge: Use available resources, i.e., product brochures, Internet and product information training meetings.
  • Meet with potential customers: Determine their boating and or ATV needs, provide information necessary to allow the customer to make an informed buying decision.
Requirements
  • High School education or equivalent experience: Possess a high school diploma or equivalent experience.
  • Ability to calculate figures: Calculate figures such as discounts and percentages.
  • Ability to communicate effectively: Communicate in a friendly and professional manner to our customers and other associates.
Benefits
  • Dental and Vision Insurance: Enjoy comprehensive dental and vision insurance plans.
  • 401(k) Retirement Savings: Participate in our 401(k) retirement savings plan.
  • Paid Holidays and Vacation: Enjoy paid holidays and vacation time off.
  • Bass Pro Cares Fund: Contribute to the Bass Pro Cares Fund.
Salary

The estimated salary for this position is $42,000 - $62,000 per year, based on location and experience.



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