Front Office Coordinator

22 hours ago


Rensselaer, New York, United States Aspen Dental Full time
Job Title: Patient Experience Specialist

We aim to provide a supportive work environment that promotes personal and professional growth in a dynamic dental service organization (DSO). Our comprehensive training program, competitive compensation package, and flexible scheduling will enable you to excel in your career.

About the Role

You will have the opportunity to make a meaningful contribution to patients' lives as a Patient Experience Specialist. We offer:

  • A generous benefits package including paid time off, health, dental, vision, and 401(k) savings plan with match *
  • Career development and growth opportunities with our best-in-class training program
  • A collaborative culture encouraging teamwork and innovation
  • Free Continuous Learning through TAG U
Responsibilities

You will report to the Manager and perform daily front office tasks and duties to create a positive patient experience. You will participate in a four-week training program to succeed in your role.

  • Deliver outstanding patient service with compassion and care in accordance with patient needs, company policies, government regulations, and dental board standards
  • Support patients by scheduling and confirming appointments, organizing charts, verifying insurance, and handling payment collection
  • Balance nightly deposits and credit card processing
  • Additional tasks as assigned by the Manager
Requirements

We seek individuals with:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills with a strong work ethic
  • High regard for time management and organization
  • Attention to detail and accuracy

*May vary by independently owned and operated Aspen Dental locations.

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

Estimated Salary: $50,000 - $65,000 per year based on location and experience.



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