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Office Operations Manager
2 months ago
About Us:
At Advanced Oral Surgery & Periodontics, we are dedicated to providing exceptional care to our patients. As we expand our operations, we are seeking a dynamic individual to join our leadership team.
Position Overview:
The Front Office Manager plays a crucial role in overseeing the administrative functions of our practice. This position is essential in ensuring a seamless patient experience and effective collaboration with our clinical team.
Key Responsibilities:
- Manage daily front office operations and optimize patient flow.
- Facilitate effective communication between front office staff and clinical personnel.
- Lead the recruitment, onboarding, and training of new front office employees.
- Support disciplinary actions in line with company policies.
- Conduct annual performance evaluations for front office staff.
- Develop and maintain staff schedules.
- Ensure the upkeep of office equipment through regular maintenance and repairs.
- Provide administrative support to the front office team as needed.
- Oversee inventory management of office supplies.
- Uphold the highest standards of professionalism and customer service.
- Perform additional duties as required.
Qualifications:
- High school diploma or equivalent is required; college education is preferred.
- A minimum of two years of administrative and clerical experience is necessary.
- Experience in a medical or dental setting is required.
Skills and Competencies:
- Proficient in basic office tasks, including typing and filing.
- Familiarity with Microsoft Office Suite or similar software.
- Comprehensive understanding of office management practices.
- Strong verbal and written communication abilities.
- Exceptional interpersonal and customer service skills.
- Outstanding organizational skills with keen attention to detail.
- Effective time management skills with a proven ability to meet deadlines.
- Ability to devise solutions that enhance the patient experience.
- Capability to collaborate across various teams.
Benefits:
- Medical Insurance
- Dental Coverage
- Vision Insurance
- 401(k) Plan
- Life Insurance
- Employer-sponsored Short-term Disability
- Long-term Disability Insurance
- Paid Time Off
- Paid Holidays
