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Client Support Specialist

2 months ago

Honolulu Hawaii, United States Domino's Franchise Full time
Position Overview

As a vital member of our team, you will be responsible for delivering exceptional customer service and support. Your role will encompass a variety of tasks that ensure our operations run smoothly and efficiently.

Key Responsibilities
  • Operate and maintain all necessary equipment.
  • Receive and organize inventory from delivery areas to storage and preparation zones.
  • Prepare food items according to customer requests.
  • Conduct inventory checks and complete required documentation.
  • Maintain cleanliness of equipment and the facility on a daily basis, ensuring all areas are sanitized and free of waste.
  • Assist in the dining area as needed, including preparing orders for customers.

Training and Development

Comprehensive orientation and on-the-job training will be provided to equip you with the necessary skills.

Communication Skills
  • Possess basic verbal and written communication skills to effectively understand and convey instructions.
  • Ability to interact verbally with customers and colleagues to facilitate order processing, both in person and over the phone.

Essential Skills and Functions
  • Capable of performing basic arithmetic operations accurately and swiftly (calculator usage permitted).
  • Demonstrate fine motor skills and hand-eye coordination to execute tasks with precision.
  • Prepare food items as requested by customers.
  • Oversee and maintain the dishwashing area, ensuring cleanliness and efficiency.
  • Keep temperature and sanitation logs up to date.
  • Ensure cleanliness and proper stocking of handwashing stations.

Work Environment

Exposure to:
  • Variable weather conditions while performing outdoor tasks.
  • In-store temperatures ranging from cool to warm.
  • Rapid temperature changes in work areas.
  • Food odors and potential dust from ingredients.
  • Confined spaces, including storage areas.
  • High-temperature surfaces and sharp tools.

Sensory Requirements
  • Ability to communicate effectively via telephone and maintain near and mid-range vision for in-store tasks.
  • Depth perception and the ability to distinguish between varying temperatures.

Personal Attributes

We seek individuals who can manage tasks independently and collaboratively, thrive under pressure, adhere to quality standards, and effectively interact with customers and team members.