Weekend Front Desk Agent/ Van Driver

2 weeks ago


Madison, Wisconsin, United States Clarion Madison at Alliant Energy Center Full time
Job Title: Weekend Front Desk Agent/ Van Driver

We are seeking a highly skilled and professional Weekend Front Desk Agent/ Van Driver to join our team at Clarion Madison at Alliant Energy Center. This is a part-time, 2nd shift position that requires a high level of professionalism and effective decision-making.

Key Responsibilities:
  • Represent the first point of contact with guests and handle all stages of a guest's stay.
  • Accommodate and anticipate guests' needs, respond promptly and professionally.
  • Act as the information liaison for the property and guests using all communication avenues.
  • Serve as the point of contact for up-to-date information regarding the hotel, area attractions, and events.
  • Process and collect payments, accurately adhering to all cashier procedures.
  • Maintain a clean and neat front desk area.
Requirements:
  • Successful history as a front desk agent or related customer service experience.
  • Understanding of how to use hotel's Property Management Software (PMS) systems.
  • Flexible schedule to meet business needs.
  • Task-driven individual who is able to focus on the guest, ensuring complete satisfaction with each transaction/interaction.
  • Ability to maintain a composed, gracious, and professional attitude.
Benefits:
  • Eligibility to enroll in the 401(k) after 6 months of service.
  • 100% match at 3% contributions, 50% up to 5%.
  • Paid Time Off - Sick & Vacation.
  • Holiday Pay.
  • Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties.
  • Travel discounts available through Choice Brand Hotels, Hilton, and Marriott as well as at our independent properties.
What We Offer:
  • Medical, dental, and vision insurance for regular full-time team members/leadership team.
  • Opportunities to enroll in STD, LTD, critical illness, accident, and/or life insurance.
  • Flex spending.


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