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Pharmacy Management Specialist

2 months ago

Derby, Connecticut, United States Griffin Hospital Full time
Job Summary

We are seeking a highly skilled and experienced Pharmacy Operations Manager to join our team at Griffin Hospital. As a key member of our leadership team, you will be responsible for overseeing the efficient operation of all pharmacy activities within our organization.

Main Function:

The Pharmacy Operations Manager will be responsible for ensuring that pharmacy operations adhere to regulatory standards, maintain high-quality service delivery, and optimize workflow processes. This will involve strategic planning, resource management, and continuous improvement initiatives to enhance productivity and customer satisfaction.

Essential Responsibilities & Duties:
  • Supervise day-to-day pharmacy operations, including dispensing, inventory management, and customer service.
  • Implement and enforce standard operating procedures (SOPs) to maintain compliance with regulatory requirements and company policies.
  • Monitor workflow efficiency and make adjustments to optimize productivity while ensuring accuracy and safety in medication dispensing.
  • Recruit, train, and mentor pharmacy personnel, including pharmacists, technicians, and support staff.
  • Schedule shifts effectively to ensure adequate staffing levels and coverage during peak hours.
  • Conduct performance evaluations and provide ongoing feedback to support staff development and goal attainment.
  • Develop and implement quality assurance programs to monitor medication dispensing accuracy, product quality, and customer service standards.
  • Conduct regular audits and inspections to identify areas for improvement and ensure adherence to regulatory guidelines, such as HIPAA and FDA regulations.
  • Oversee inventory procurement, storage, and distribution processes to ensure adequate stock levels while minimizing waste and expiry.
  • Utilize inventory management software to track product usage, monitor expiration dates, and streamline reordering processes.
  • Foster a customer-centric culture by promoting excellence in service delivery and resolving customer complaints or concerns in a timely manner.
  • Implement strategies to enhance patient engagement, medication counseling, and adherence support services.
Requirements:
  • Bachelor's degree in Pharmacy or related field; PharmD preferred. Valid pharmacist license.
  • Proven experience in pharmacy management or leadership role, preferably in a retail or hospital setting.
  • Strong understanding of pharmacy operations, including dispensing procedures, inventory management, and regulatory compliance.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in pharmacy management software and Microsoft Office suite.
  • Ability to multitask, prioritize workload, and make sound decisions in a fast-paced environment.
Equal Opportunity Employer:

Griffin Hospital is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.