IT Support Specialist

2 weeks ago


Fort Wayne, Indiana, United States Allstar Technologies Full time
About the Role

We are seeking a highly skilled and experienced IT professional to join our team as a Technical Help Desk Technician. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients and internal teams.

Key Responsibilities
  • Provide technical support and assistance to clients and internal teams via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer systems, networks, and software
  • Perform routine maintenance and upgrades on computer systems and networks
  • Assist with the installation and configuration of new hardware and software
  • Document and track technical issues and resolutions
Requirements
  • 3+ years of experience in IT support and technical services
  • Strong knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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