Client Services Representative

3 days ago


Englewood, Colorado, United States Posterity Health Full time

Job Description:

We are seeking a Client Services Representative to join our team at Posterity Health. In this role, you will be responsible for providing exceptional customer service and support to patients and key channel partners.

Responsibilities:

  • Coordinate patient appointments and communicate effectively with patients, clinicians, and lab staff.
  • Accurately capture patient demographic information and ensure proper representation in electronic medical records (EMRs) and partner systems.
  • Monitor physician schedules to ensure efficient and timely patient experiences.
  • Escalate non-routine issues to leadership or qualified team members.

Requirements:

  • Bachelor's degree and track record of academic excellence.
  • Excellent oral and written communication skills.
  • Strong emotional intelligence and ability to remain agile in face-changing daily demands.
  • Demonstrated client care/service presence and strong affinity for respect, inclusion, integrity, team, and excellence.

Benefits:

  • Medical, dental, and vision benefits.
  • Opportunities for professional growth and development.
  • A fast-paced and dynamic work environment.

Salary:$25.24-$26.50/hour depending on experience.



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