Customer Success Representative
2 months ago
About the Role:
We are seeking a highly skilled and ambitious sales professional to join our team at Innovation Works. As a Sales Associate, you will be responsible for driving business growth and revenue by assisting with sales inquiries and opportunities.
Your Focus:
- You are a super-smart, energetic sales professional looking for a career where you can put down roots and love coming to work.
- You have experience working in sales or a customer-focused role and have expert customer service skills.
- You are self-motivated and love nothing more than a meaty challenge you can sink your teeth into.
- You are looking for a workplace you can call home, where you can be part of a family as well as a team.
- You will be able to use our data-driven marketing tools to help drive sales via various warm leads on inbound or outbound channels and sales interactions.
- Maintain relationships with customers in order to provide the best experience.
- Drive business growth and revenue by assisting with any sales inquiries or opportunities.
- Thrive in a healthy and competitive sales environment.
- Find success in achieving monthly goals.
- Utilize your innate sales skills- which should include: active listening, qualifying customers and helping lead the customer to the right product for them.
- Actively collect insights from customers and focus on closing the communication loop by providing product feedback.
- Provide timely updates regarding new trends in sales and support issues.
- Be a Subject Matter Expert/Brand Ambassador for all our products.
- Continue to build on an already strong Sales team culture.
Your Skills:
- Proven past success in sales.
- Ability to manage complex sales cycles.
- Confidence selling in both 1:1 and 1:many situations.
- Ability to identify challenges that clients & prospects are facing.
- Excellent communication, interpersonal and negotiation skills.
- Entrepreneurial drive-you thrive being part of a small team, rapidly iterating on your approach.
- Competitive nature and a will to succeed in a target-driven environment.
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