Restaurant Operations Manager

6 days ago


Burlington, Vermont, United States McDonald's Full time

Lead the Experience:

As a General Manager at McDonald's, you will be responsible for managing all aspects of the restaurant, including food production, guest service, and crew management. You will lead by example, ensuring that every customer has an exceptional experience.

Plan for Success:

You will proactively lead and manage all people processes, including recruiting, hiring, onboarding, staffing, performance management, training, and coaching. You will also plan for and make critical business decisions around inventory, budget, and food ordering/costs.

Be in the Know:

You will stay up-to-date on McDonald's standards of excellence and ensure that food safety measures are in place. You will also maintain a high level of standard for guest and employee safety.

Take Action First:

You will oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence. You will also ensure that every customer has an exceptional experience.

Inspire and Empower:

You will maintain a positive and supportive work environment, inspiring and empowering your team to deliver exceptional results. You will also provide solutions and make decisions in a fast-paced environment.

Requirements:

  • HSD or GED preferred
  • Passion for helping and serving others (customers and fellow team members)
  • 1+ years' experience leading, motivating, and/or developing others OR US Military Service
  • A commitment to excellence and safety in the workplace
  • Strong customer service and support focus
  • The ability to communicate effectively and anticipate customer needs
  • To provide solutions and make decisions in a fast-paced environment

McDonald's is an Equal Opportunity Employer:

We are committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship, or any other class characteristic protected by federal or applicable state law.

Accommodations:

We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact the restaurant you are applying to request accommodation(s).



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