Customer Service Team Lead

1 week ago


Wilsonville, Oregon, United States Penske Truck Leasing Full time

Penske Truck Leasing is a leading provider of transportation solutions, and we are currently seeking an experienced Vehicle Maintenance Supervisor to join our team in Wilsonville, OR.

Job Overview

We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, and a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) matching, and paid time off.

Job Description

In this role, you will be responsible for coordinating vehicle maintenance schedules, managing a team of technicians, and ensuring that all vehicles are properly maintained and repaired. You will also be responsible for communicating with customers to schedule maintenance and repairs, and resolving any issues that may arise.

Responsibilities:

  • Develop and implement vehicle maintenance schedules to ensure maximum uptime and efficiency.
  • Supervise and manage a team of technicians to ensure they have the necessary tools and resources to complete their tasks.
  • Communicate with customers to schedule maintenance and repairs, and resolve any issues that may arise.
  • Conduct regular inspections of vehicles to identify potential problems and prevent breakdowns.
  • Maintain accurate records of vehicle maintenance and repair history.
  • Analyze data to identify trends and areas for improvement in vehicle maintenance and repair processes.

Requirements:

  • 2 years of experience in vehicle maintenance or a related field.
  • Valid driver's license and clean driving record.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.

About Penske

Penske Truck Leasing is a leading provider of transportation solutions, with over 50 years of experience serving customers in North America. We are committed to providing exceptional service and value to our customers, and we are looking for talented individuals like you to join our team.



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