Service Department Associate

6 days ago


Wilsonville, Oregon, United States Swickard Auto Group Full time
About Swickard Auto Group

We are a hospitality company that happens to sell cars, parts, and services. We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work.

Job Description: Service Porter

The Service Porter is a vital member of the service department team, ensuring smooth operations and a positive customer experience. You'll be responsible for cleaning, maintaining, and moving vehicles, while also assisting service advisors and technicians.

Responsibilities:
  • Vehicle Movement and Organization:
  • Safely move vehicles within the service department (between service bays, parking lots, etc.).
  • Organize vehicles on the service lot according to dealership display standards.
  • Assist with customer vehicle pick-up and drop-off.
  • Customer Service:
  • Provide a friendly and professional demeanor to customers.
  • Assist customers with loading and unloading belongings from their vehicles.
  • Answer basic customer questions and direct them to service advisors when needed.
  • Service Department Support:
  • Maintain a clean and organized service area (sweeping, vacuuming, removing trash).
  • Assist service advisors and technicians with tasks as directed.
  • May shuttle customers to and from dealership (if applicable).
  • Additional Responsibilities:
  • May perform errands for the service department, such as picking up parts.
  • Adhere to all safety regulations and procedures.
Qualifications:
  • Valid driver's license with a clean driving record.
  • Strong work ethic with a positive and helpful attitude.
  • Ability to work independently and as part of a team.
  • Excellent attention to detail and a commitment to quality.
  • Good physical condition able to perform manual labor tasks (standing, bending, lifting).
  • Excellent communication and interpersonal skills.
Benefits of Working at Swickard Auto Group
  • Career Advancement Opportunities: Swickard isn't just a job - it's a career path. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Ongoing Training and Support: Our comprehensive training program will equip you with the skills and knowledge needed to succeed in your role.
  • Competitive Benefits Package: Enjoy a range of benefits, including insurance, paid time off, and a 401(k) plan.
  • Diversity and Inclusion: We're an equal opportunity employer and value diversity and inclusion in the workplace.

Salary: Starting at $17/hour. We offer a competitive salary and benefits package to reflect your hard work and dedication.



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