Pharmacy Operations Manager

4 weeks ago


Spokane, Washington, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and experienced Pharmacy Operations Manager to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow, and providing exceptional customer service.

Key Responsibilities
  • Pharmacy Operations: Assist pharmacists in delivering patient care, including patient registration, prescription data entry, and preparation of medications.
  • Customer Experience: Engage with customers, resolve complaints, and provide excellent customer service to ensure a positive experience.
  • Operations Management: Oversee pharmacy operations, including inventory management, staff scheduling, and performance management.
  • Training and Development: Maintain PTCB certification, enhance knowledge and skills related to pharmacy and healthcare, and participate in professional development opportunities.
  • Communication: Communicate effectively with pharmacy team members, relaying messages and participating in key store/pharmacy meetings.
Requirements
  • High School Diploma, GED, or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
  • Previous people management/leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.


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