Front Office Supervisor

1 week ago


Rochester, New York, United States Homewood Suites Rochester Full time
Front Office Supervisor Job Description

At Homewood Suites Rochester, we are seeking a highly skilled Front Office Supervisor to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:
  • Guest Service: Greet and welcome guests, respond to inquiries, and resolve any issues in a timely and professional manner.
  • Front Desk Operations: Manage the front desk, including check-in, check-out, and room assignments, ensuring accuracy and efficiency.
  • Team Leadership: Supervise and train front desk staff, providing guidance and support to ensure excellent service delivery.
  • Communication: Effectively communicate with guests, staff, and management, using clear and concise language.
  • Problem-Solving: Anticipate, prevent, and resolve problems, ensuring a positive guest experience.
Requirements:
  • Education: High school diploma or equivalent required; college coursework in hospitality or a related field preferred.
  • Experience: Previous experience in a hotel or hospitality setting, with a focus on customer service and front desk operations.
  • Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Availability: Flexible scheduling, including evenings, weekends, and holidays.

Salary: $18.50-$19.00 per hour



  • Rochester, New York, United States Homewood Suites Rochester Full time

    Job Title: Front Office SupervisorAt Homewood Suites Rochester, we are seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Guest Service: Greet...


  • Rochester, New York, United States Indus Hospitality Group Full time

    Job Title: Hotel Front Desk SupervisorIndus Hospitality Group is seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service, leading and training front office staff, and ensuring the smooth operation of our hotel's front...


  • Rochester, New York, United States Indus Hospitality Group Full time

    Hotel Front Desk Supervisor Job DescriptionIndus Hospitality Group is seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service, leading and training front office staff, and ensuring the smooth operation of our hotel's...


  • Rochester, New York, United States DelMonte Hotel Group Full time

    Front Office Operations ManagerWe are seeking a highly motivated and experienced Front Office Operations Manager to join our team at DelMonte Hotel Group. As a key member of our hospitality team, you will be responsible for ensuring a seamless guest experience and driving operational excellence in our front office and hospitality departments.Key...


  • Rochester, New York, United States DelMonte Hotel Group Full time

    Job SummaryWe are seeking a highly motivated and experienced Front Office Operations Manager to join our team at DelMonte Hotel Group. As a key member of our hospitality team, you will be responsible for ensuring a seamless and exceptional guest experience.Key ResponsibilitiesSupervise Front Office and Hospitality Departments: Directly supervise associates...


  • Rochester, New York, United States Comfort Suites Rochester Full time

    Housekeeping Supervisor Job DescriptionAt Comfort Suites Rochester, we are seeking a highly skilled and experienced Housekeeping Supervisor to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and hospitality in our hotel.Key Responsibilities:Inspect and oversee the work...


  • Rochester, New York, United States Comfort Suites Rochester Full time

    {"title": "Housekeeping Supervisor", "content": "Job SummaryThe Housekeeping Supervisor is a key member of the Comfort Suites Rochester team, responsible for overseeing the housekeeping functions in assigned sections. This role requires strong leadership and communication skills, as well as the ability to maintain high standards of cleanliness and guest...


  • Rochester, New York, United States Anthony L. Jordan Health Full time

    About the Role:The Anthony L. Jordan Health Corporation is seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.Key Responsibilities:Register patients for...


  • Rochester, New York, United States Monroe Community College Full time

    Job SummaryWe are seeking an experienced Office Clerk II to join our Admissions team at Monroe Community College. As a key member of our front-line staff, you will provide exceptional customer service, support, and administrative assistance to students, families, and college staff.Key ResponsibilitiesProvide customer service support, including greeting...


  • Rochester, New York, United States Comfort Suites Rochester Full time

    Job SummaryThe Housekeeping Supervisor is a key member of the Comfort Suites Rochester team, responsible for overseeing the administration and coordination of housekeeping functions in assigned sections. This role assumes all Housekeeping Manager functions in the absence of the manager.Key ResponsibilitiesInspect Room Attendant Performance: Daily inspections...


  • Rochester, New York, United States Coordinated Care Services, Inc. Full time

    **Job Summary:**We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Coordinated Care Services, Inc. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our clinical team.**Key Responsibilities:**Verify...

  • Front Desk Associate

    2 weeks ago


    Rochester, New York, United States DelMonte Hotel Group Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly motivated and organized Front Desk Clerk to join our team at DelMonte Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Greet and register guests, assigning rooms...


  • Rochester, New York, United States DelMonte Hotel Group Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly motivated and organized Front Desk Clerk to join our team at DelMonte Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Greet and register guests, assigning rooms...


  • Rochester, New York, United States Restaurant Depot Full time

    Restaurant Depot - 80 Ridgeland RdJob Summary: We are seeking a highly skilled and experienced Front-End Supervisor to join our team at Restaurant Depot. As a key member of our store operations team, you will be responsible for ensuring a positive customer experience and maintaining a high level of sales and security compliance.Key Responsibilities:Supervise...

  • Front-End Store Manager

    23 minutes ago


    Rochester, New York, United States Restaurant Depot Full time

    Restaurant Depot - 80 Ridgeland RdJob Summary: We are seeking a highly skilled and experienced Front-End Supervisor to join our team at Restaurant Depot. As a key member of our store operations team, you will be responsible for ensuring a positive customer experience and maintaining a high level of sales and security compliance.Key Responsibilities:Supervise...


  • Rochester, New York, United States TPI Hospitality Full time

    Unlock Your Potential with TPI HospitalityJob Summary:We are seeking a skilled and detail-oriented Overnight Front Desk Agent to join our team at Homewood Suites by Hilton, Rochester, MN. As a Night Shift Hospitality Associate, you will be responsible for providing exceptional guest experiences, processing arrivals and departures, and maintaining a safe and...


  • Rochester, New York, United States Highgate Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Homewood Suites Rochester. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...


  • Rochester, New York, United States Sleep Inn & Suites Monroe - Woodbury Full time

    Front Desk Agent Job SummaryAs a Front Desk Agent at Sleep Inn & Suites Monroe - Woodbury, you will be the first point of contact for our guests, setting the tone for a positive experience. Your role is critical in ensuring a warm welcome and providing outstanding service throughout their stay.Key Responsibilities:Guest Services: Greet and welcome guests...


  • Rochester, New York, United States Stantec Full time

    About the RoleWe are seeking an experienced Administrative Assistant to join our team at Stantec. As a key member of our administrative team, you will provide front desk and administrative support to our networked office and employees.Key ResponsibilitiesProvide exceptional customer service to clients, visitors, and colleaguesManage the front desk, including...

  • Area Supervisor

    2 weeks ago


    Rochester, New York, United States Ross Stores Full time

    About the RoleWe are seeking a highly skilled and motivated Area Supervisor to join our Store Leadership team at Ross Stores. As a key member of our team, you will be responsible for overseeing the daily operations of a specific area of the store, ensuring a seamless customer experience, and driving sales growth.Key ResponsibilitiesMaintaining a Safe and...