Product Specialist Quality Assurance

2 weeks ago

Hickory, North Carolina, United States KLINGSPOR Abrasives, Inc. Full time
Job Title: Product Specialist Quality Assurance

We are seeking a highly skilled and motivated Product Specialist Quality Assurance to join our team at KLINGSPOR Abrasives, Inc. This is a unique opportunity to work with a world-renowned manufacturer of high-quality industrial sanding and grinding products.

Key Responsibilities:

  • Manage and support the abrasive line, including marketing, customer service, product support/training, and manufacturing.
  • Work closely with commercial departments to create new product ideas and prioritize the product development portfolio.
  • Define market, market, and product-related strategy, and product positioning to maximize the product line's profitability.
  • Develop and monitor financial and non-financial metrics to assess the overall health of the product line.
  • Participate actively in the Product/Business team process, including development of business plans in assigned markets in alignment with the global strategy for the product lines.
  • Provide capacity planning and Raw Material forecasts to Manufacturing/Contract manufacturing organizations.
  • Assist Marketing and/or Customer Relations in preparation of quotations and contracts.
  • Assist in creation of value propositions and training of sales force.
  • Work with Marketing/Advertising and Technical groups to develop supporting literature.
  • Coordinate between Sales, Marketing, and Manufacturing for the release of new products.
  • Develop training plans for the abrasive line and present those plans to Sales, Commercial Marketing, and Customer Relations.

Requirements:

  • Excellent Communication/Interpersonal Skills.
  • Proven ability to self-manage and prioritize multiple tasks in an efficient, focused manner.
  • Strong work ethic and attention to detail.
  • Proficiency with Google Docs and Microsoft Office (Excel, Word, and PowerPoint).
  • Comfortable making presentations to all levels of the organization.
  • Fluent in English, both written and oral.
  • Understanding of, and ability to interpret financial data.
  • Experience in product introduction, analysis, and development of product/market strategies.
  • Experience with forecasting and forecasting systems.
  • Creation and maintenance of customer-related literature.
  • Team Player: Ability to work within a team environment.
  • Leadership skills, including ability to effectively present ideas and opinions to gain understanding, consensus, and support across multi-faceted teams.
  • Strong customer-focused orientation.
  • Willingness to share ideas.
  • Aptitude for identifying and communicating customer needs.

About KLINGSPOR Abrasives, Inc.

KLINGSPOR Abrasives, Inc. is a manufacturer of the highest quality industrial sanding and grinding products. Our history dates back over 125 years, and we are still one of the world's largest and most respected abrasive manufacturers, making some of the highest quality products for industrial applications.

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