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Senior Operations Director, Onebrief, Inc.

2 months ago

Colorado Springs, Colorado, United States Onebrief, Inc Full time
About the Role

We are seeking a highly skilled and experienced Deputy Director of Operations to join our team at Onebrief, Inc. as a Senior Operations Director. This is a unique opportunity to leverage your expertise in military planning and operations to drive business growth and expansion within the US military and its allies.

Key Responsibilities
  • Customer Relationship Management: Own the entire customer relationship, from users to Generals/Admirals throughout the Joint Force.
  • Product Adoption: Rapidly expand product usage until ~100% of J35 and J5 plans are in Onebrief.
  • Renewal and Expansion: Win the renewal and expansion, so that your customer(s) keep buying Onebrief each year.
  • Product Proficiency: Clearly communicate user needs to the product team, maintain a high product proficiency, and excite the customer about each product improvement.
  • Market Intelligence: Gather intel about the command, budget, and region to support growth.
  • Brand Image: Instill the Onebrief brand image.
  • Expansion: Enable our expansion to Allies and Partners, and USNORTHCOM.
Requirements
  • Operational Planning Expertise: Proven experience in leading operational planning within a military context, preferably at multi-star headquarters.
  • Technical Skills: Strong technical skills to master our application, troubleshoot issues, and liaise with customers on technical matters.
  • Bureaucratic Navigation: Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes.
  • Onebrief Culture: You are a true Onebriefer: obsessed with creating value for real users, ambitious, scrappy, and a creative problem-solver.