Budtender (Galena - IL)

1 week ago

Galena, Illinois, United States PharmaCann LLC Full time
Job Overview

We are seeking a highly motivated and customer-focused Budtender to join our team at PharmaCann LLC in Galena, IL. As a Budtender, you will be responsible for creating a world-class customer experience, promoting a positive and compliant work environment, and executing initiatives that achieve all hospitality goals at our retail location.

Key Responsibilities
  • Meet and exceed personal sales volume and KPI goals
  • Assist in building a great company and business that disrupts the traditional retail model and embraces change
  • Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program
  • Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty
  • Maintain up-to-date knowledge on products and industry knowledge, including cannabis laws and regulations
  • Proactively answer customer questions and ensure knowledge of products and usage
  • Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge
  • Accountable for accurately utilizing PharmaCann's Point of Sale system
  • Execute customer transactions with high attention to detail and ensure accuracy in register transactions
  • Execute PharmaCann's dispensary protocols, including safety protocols
  • Complies with all security, safety, and legal requirements
  • Maintain a clean and organized point of sale area
Requirements
  • Minimum 21 years of age (or as required by state regulations)
  • A minimum of a High School diploma is required
  • Minimum 2 years' experience with customer service in a fast-paced retail environment
  • Strong analytical skills to assess data, facts, and figures
  • Intermediate-level math skills
  • Proven expertise and experience to accurately manage a register
  • Exceptional customer service skills
  • Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner
  • Strong computer-based skills
  • Dynamic interpersonal and communication skills
  • Business-minded personality
  • A highly self-motivated and ethical individual
Working Conditions
  • Requires weekend/holidays altering rotation
  • Requires overtime according to business needs
  • Must remove all jewelry, including rings, brooches, watches, pins, earrings, necklaces, and visible piercings
  • Requires work in varying temperature-controlled environments
Physical Requirements

Standing, walking, bending, working with hands/arms at an extended horizontally or above head position for long periods and lifting up to 50 pounds, lifting/carrying product totes, pushing carts, moving and making adjustments to process equipment.

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