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Bilingual Customer Service Representative

2 months ago


Irving, Texas, United States Integrity Staffing Solutions Full time
Staffing Specialist Opportunity

Integrity Staffing Solutions is seeking a highly skilled Staffing Specialist to join our team. As a key member of our sales, recruiting, or operations teams, you will have the opportunity to build your career and make a meaningful impact.

The successful candidate will possess leadership and recruiting experience, with the ability to establish strong relationships with candidates and hiring managers. A passion for recruiting and a desire to succeed are essential for this role.

This temp-hire position is based in our local office and requires the ability to work on-site. As a Staffing Specialist, you will play a critical role in helping us meet the demands of our client staffing needs in the local area.

Key Responsibilities:
  • Recruit candidates using internal databases, community outreach, and other networking strategies to meet local client needs.
  • Complete payroll processes, I9 documentation, and other internal hiring requirements for temporary staff at client locations.
  • Ensure the quality of approved candidates for hiring teams and prepare them for their interview experience.
  • Understand client profiles to provide successful candidates.
  • Approve or dismiss candidates following screening and prepare approved candidates for client interviews.
  • Monitor and report on recruiting metrics with creative and proactive ideas to drive results.
  • Interact, correspond, and maintain effective communication with clients, candidates, and hiring managers via email, phone, and in-person meetings.
  • Follow up and drive conversion of candidates in the pipeline within 24 hours of application.
  • Meet all required compliance reports weekly.
  • Drive to client locations for first-day check-ins or client meetings as required.
  • Ability to work overtime as needed to complete work on a daily/weekly basis.
Requirements:
  • 2+ years of experience in recruiting or HR is required.
  • Experience managing hourly staff is required.
  • 2+ years of experience in hospitality, admin support, or customer service is required.
  • Strong office administration skills (Outlook, MS Office Suite) are required.
  • HS Diploma or GED is required.
  • Proficiency in social media management for recruitment purposes is required.
  • Excellent communication skills in person and over the phone are required.
  • Creative idea generation is essential.
  • Undergraduate degree in Business or Marketing is a plus.
  • Fluency in Spanish is required.