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Customer Service Representative

2 months ago

West Henrietta, United States Paychex Full time
Delivering Exceptional Service

We are seeking a skilled Service Associate to join our team at Paychex. As a key member of our client support team, you will be responsible for delivering high-quality service to our clients via various channels, including phone, email, and chat.

Key Responsibilities:

  • Develop and maintain a working knowledge of our products and services
  • Utilize our systems and software packages, including HRIS, Salesforce, Flex, and Core Adva Associate
  • Provide timely and effective support to clients, ensuring their needs are met and exceeded

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and professional development
  • A competitive compensation package