Customer Service Representative
4 weeks ago
About the Role:
We are seeking a highly skilled and motivated Customer Service Representative/Admin to join our team at FASTSIGNS #321601. As the initial point of contact for current and prospective customers, you will play a crucial role in building long-lasting relationships and driving business growth.
Key Responsibilities:
- Provide exceptional customer service through various channels, including email, telephone, and in-person interactions.
- Work closely with customers to understand their needs and preferences, and tailor solutions to meet their requirements.
- Assist with preparing estimates, implementing work orders, and ensuring timely delivery of finished orders.
- Contribute to the materials management process, including ordering materials and maintaining accurate records.
- Participate in team meetings and contribute to the success of the FASTSIGNS Center.
Requirements:
- Outgoing and responsive with excellent communication and interpersonal skills.
- Ability to build strong relationships with customers and colleagues.
- Strong organizational and documentation skills, with attention to detail.
- Proficiency in computer software and systems, including Point of Sale systems.
- Ability to learn and adapt to new processes and technologies.
About FASTSIGNS:
FASTSIGNS is the franchise industry leader with over 700 locations worldwide. We pride ourselves on delivering exceptional customer service and providing extensive training programs for our employees. If you are a motivated and customer-focused individual looking for a career path with opportunities for growth and development, we encourage you to apply.
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