Guest Experience Specialist

7 days ago


Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time
Job Overview: Clark Holdings Inc. is seeking a Guest Experience Specialist to join our team at Tim Hortons in Williamsville, NY. In this role, you will be responsible for delivering exceptional customer experiences and ensuring that every guest leaves our store feeling satisfied.

Responsibilities:
  • Maintain a clean and inviting dining room and ensure that all products are always fresh and accurate.
  • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
  • Process food orders efficiently and accurately, while maintaining speed of service targets.

Requirements:
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment with a sense of urgency
  • Frequent reaching and manual dexterity; continuous standing on tiled surfaces

Salary: $15-$18 per hour (estimated based on location and experience). Benefits include opportunities for career growth and professional development.

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