Patient Access Coordinator

5 days ago


WilkesBarre, Pennsylvania, United States Geisinger Health System Full time
Job Summary

Geisinger Health System is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our healthcare facilities.

Key Responsibilities
  • Registration and Scheduling: Accurately register patients for appointments and services, ensuring all necessary demographic and insurance information is collected and verified.
  • Front Desk Operations: Provide exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a timely and professional manner.
  • Insurance and Billing: Verify patient insurance coverage, process claims, and communicate with patients regarding financial obligations and billing inquiries.
  • Medical Records: Maintain accurate and up-to-date medical records, ensuring compliance with regulatory requirements and Geisinger's policies and procedures.
  • Referrals and Pre-Certifications: Assist with referrals and pre-certifications, ensuring timely and accurate processing of patient requests.
  • Communication: Effectively communicate with patients, families, and healthcare providers, both verbally and in writing, to ensure seamless care coordination.
Requirements
  • Education: High School Diploma or Equivalent (GED)
  • Experience: Minimum of 1 year of related work experience
  • Certification(s) and License(s): None specified
About Geisinger Health System

Geisinger Health System is a leading healthcare organization dedicated to providing high-quality, patient-centered care to our communities. We are committed to excellence, innovation, and compassion, and we strive to create a work environment that is collaborative, inclusive, and supportive of our employees' growth and development.



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